Problems encountered at the early stages of the questionnaire, its promotion and their fixes are outlined below.
• The mass email sent at the same time as the door to door flyer posts and promotional posters to encourage users to fill out the questionnaire was sent from the mark@moodproject.com account, which along with its html format was sent straight to a lot of potential user’s junk mail folders. emails where not resent in plain format so moodproject was not deemed to be harassing and so alienate the majority who did successfully receive the email.
• Through user trials, users who liked to write a lot kept receiving error alerts as the text input fields were limited to 150 characters (to save space on the mysql database, which is also limited to 255 characters). all large text input fields were increased to 255 and character countdowns where added to the fields where users tended to write more (the age group fields). This old the user how many characters they had left to type in each field before they would receive an error.
• The ‘age’ input switch was being missed as it was set in the centre of the form. After the user had scrolled back up to input it, when they scrolled back down the age switch moved with them leading to a false age input. This could be rectified by rotating the switch to input the age and then clicking anywhere on the questionnaire to ‘set’ the switch. A simpler method was to move the switch to the left and inline with the rest of the questions. The rotating switch was used to confine the age from 5 to 120 only. FIG2
• Errors and a failure to send the form was happing due to users inputting single or double quotes into the form which confused the asp script (which seems obvious now). a red boxed area was added to the top of the form asking users not to input these characters ( ‘ & “ ). FIG2
The full statistical breakdown and analysis can be found here.
FIG1
First Questionnaire

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FIG2
Final Questionnaire

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